Fairplay values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website and services.
By accessing Fairplay, using our platform, or contacting us through WhatsApp, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you use Fairplay, we may collect certain information to provide our services smoothly and securely.
Information you provide
We may collect:
- Your WhatsApp number
- Your name or username (if provided)
- Account-related details needed to create your Fairplay ID
- Payment-related information shared during deposit or withdrawal support
- Messages and communication shared through WhatsApp support
Information collected automatically
When you visit our website, we may collect:
- Device type and browser information
- IP address
- Location signals (approximate, based on IP)
- Pages visited and time spent on the site
- Referral sources and traffic data
2. How We Use Your Information
We use collected data to:
- Create and manage your Fairplay ID
- Provide access to betting and casino services
- Process deposits and withdrawals
- Provide customer support through WhatsApp
- Improve platform speed, stability, and user experience
- Detect fraud, abuse, or suspicious activity
- Comply with legal and security requirements when applicable
We do not collect information unless it is needed to deliver support or improve the service.
3. WhatsApp Communication
Fairplay operates through WhatsApp support, and user communication is a core part of our service.
When you message us on WhatsApp:
- Your number and message content may be stored for support purposes
- Your conversation may be used to resolve disputes or verify transactions
- Support chats may be reviewed to improve service quality
We do not sell WhatsApp chat data or share it with unrelated third parties.
4. Cookies and Tracking Technologies
Fairplay may use cookies and similar tracking tools to improve site performance.
Cookies help us:
- Understand how visitors use the website
- Improve navigation and page loading speed
- Track performance and traffic sources
- Detect unusual behavior for security reasons
You can disable cookies through your browser settings. However, some features of the website may not function properly.
5. Sharing of Information
Fairplay does not sell your personal information.
We may share limited information only when necessary for:
- Payment support and transaction processing
- Fraud prevention and security checks
- Technical hosting, analytics, or platform optimization services
- Compliance with legal requests when required
Any third-party support services used are expected to follow standard privacy and security practices.
6. Data Security
Fairplay uses reasonable security measures to protect user information from:
- Unauthorized access
- Misuse
- Data loss
- Fraud attempts
However, no system is 100% secure. Users should also protect their devices, WhatsApp access, and login details to reduce risk.
7. Data Retention
We keep personal information only as long as necessary to:
- Provide support
- Maintain service quality
- Resolve disputes
- Prevent fraud and abuse
Data may be removed when it is no longer required for operational reasons.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to your personal information
- Request corrections to incorrect information
- Request deletion of stored personal data
- Ask how your data is being used
To request changes or deletion, contact Fairplay support through WhatsApp.
9. Third-Party Links
Fairplay may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of any third-party services they choose to access.
10. Age Restriction
Fairplay is intended only for users who are 18 years or older.
We do not knowingly collect information from minors. If we become aware that a minor has shared personal information, we will take steps to remove it.
11. Changes to This Privacy Policy
Fairplay may update this Privacy Policy from time to time. Any changes will be posted on this page.
We encourage users to review this policy regularly to stay informed.
12. Contact Us
If you have questions about this Privacy Policy or how Fairplay handles data, you can contact us through our WhatsApp support channel.
Fairplay support is available 24/7 to assist with privacy-related requests.
